Health and safety of my customers comes before all else. For this reason, I do not resell an item once it leaves my shop to prevent the risk of spreading disease. This means all sales are final; no returns will be accepted. I am happy to answer any questions or respond to any concerns you have prior to purchasing.

If you experience an issue with your order, please let me know so that I can take care of you!

All of my items are handmade by me in my home unless otherwise stated. My office is on a separate floor of my house that is completely free of cats and birds. Nothing I sell has been in contact with any of my personal companion animals. 

Since I have lost my own bird to a devastating toy accident, I try to be very diligent in all aspects of toy making, from the materials used to the way they are used. That being said, every bird plays different, and it is ultimately your responsibility to ensure that the things you give to your bird are safe.